WHO ARE WE?
Our People Are The Key To Our Success.
Radiance is a full service nearshore outsource solutions company offering a wide variety of business to business services including 24/7 customer service outsourcing, IT support, telemarketing, outbound sales, credit card services, payment handling, shipping and logistical support as well as specialized staffing solutions.
Why Choose Us?
We service numerous medium to large sized firms located in many countries around the globe, within a very wide variety of industries. Our customers choose Radiance, because of our reputation for excellence and our commitment to sourcing and training the very best human resources, based on the specific needs of each client. We provide easy, rapid access to skilled multilingual personnel as well as all the technical infrastructure and equipment needed to operate a full-service call center or support center at a fraction of the cost of setting one up from scratch.
Customer Service
Experienced customer support agents are ready and available to help service your customers on demand.
Customer Retention
We provide you with the tools necessary to keep your clients engaged, so that you can focus on making your business thrive.
Payment Management
Why manage payments in-house when you can simply make use of our robust infrastructure and skilled personnel?
Outbound Sales
If customer acquisition is fundamental to the ongoing success of your business, we have a dedicated team of sales specialists to help you get the job done.
VIP Customer Handling
Our top level support specialists have years of experiencing handling our clients’ most demanding and important customers.
Market Research
We provide everything necessary to conduct meaningful data collection through personalized telephone surveys.
Marketing and Advertising
Connecting with and engaging your audience is the key to success in a competitive marketplace. We work diligently to understand your business, research the market, and make sure you stay top of mind.